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Support

In case of issues with Login/MyProximus/OpenIG​

If we can see that there are issues with the Proximus network components we use, depending on the issue, we can contact different people/teams.

  • OpenIG related: VAN RENTERGHEM David (CRP/FSP)

  • MyProximus: KAUR Charanjit (CRP/FSP)

  • Team to create ticket to: AS-EOPERATIONS

  • If we cannot get any support/response, and the issue is happening on PROD, we can contact directly CMOS: 0800 92 615